Privacy Policy
This Privacy Policy explains how Attan Store ("we", "us", "our") collects, uses and protects your personal information when you visit www.attanstore.com (the "Site") or buy from us.
We're a small business based in Matta, Swat, KPK, Pakistan. You can reach us any time at attan.info@gmail.com.
What we collect
When you browse the Site. Your device and browser type, IP address, time zone, cookie data, the pages and products you view, and how you arrived at our Site. This is collected automatically through cookies and similar technologies, and is used to make the Site work properly and to understand what our customers are interested in.
When you place an order. Your name, delivery address, billing address, email address, phone number and payment details. We use this to process and deliver your order, to contact you about it, and to check orders for fraud.
When you contact us. Whatever you choose to tell us by email, phone, WhatsApp, Instagram or Facebook, so we can help you.
When you subscribe. Your email address and/or phone number, if you opt in to hear about new arrivals. You can unsubscribe at any time.
How we use it
- To fulfil your order and arrange delivery
- To send order confirmations and delivery updates
- To respond to your questions and handle returns
- To detect and prevent fraud
- To improve our products, our Site and our service
- To send you marketing, only if you've opted in
We do not sell, rent or trade your personal information to anyone.
Who we share it with
We share only what's necessary, and only with:
- Shopify — the platform that powers our store and processes our orders. See Shopify's privacy policy: https://www.shopify.com/legal/privacy
- Courier companies — your name, address and phone number, so they can deliver your parcel
- Payment providers — where you pay by bank transfer or digital wallet
- Government authorities — only where we're legally required to, or to protect our rights
Cookies
Cookies are small files stored on your device that let the Site remember things like your cart contents and your login. We use:
- Essential cookies — needed for the cart, checkout and your account to function
- Analytics cookies — Shopify's built-in analytics, which tell us how many people visited and which products they looked at
You can block or delete cookies through your browser settings, but parts of the Site may stop working properly if you do.
How long we keep your information
We keep order records for as long as we need them for accounting, tax and customer-service purposes. If you'd like your information deleted, email us and we'll do it, except where we're required to keep records by law.
Security
We take reasonable steps to protect your information. Payment processing and Site hosting are handled by Shopify, which maintains PCI-DSS compliance. No method of transmission over the internet is completely secure, so we can't guarantee absolute security.
Your rights
You can ask us to:
- Show you what personal information we hold about you
- Correct anything that's wrong
- Delete your information
- Stop sending you marketing
Just email attan.info@gmail.com and we'll respond as quickly as we can.
If you're in the European Economic Area or the United Kingdom, you have additional rights under the GDPR, including the right to object to processing, the right to data portability, and the right to lodge a complaint with your local data protection authority.
Children
Our Site isn't directed at children under 16, and we don't knowingly collect their information.
Changes
We may update this policy from time to time. The date shown on this page will always tell you when it last changed.
Contact
Attan Store · Matta, Swat, KPK, Pakistan
Email: attan.info@gmail.com · Phone / WhatsApp: +92344-1551188